Catergory

Consumer Protection

dark patterns

Let there be light: our submissions on the Consumer Affairs Ministry's draft Dark Patterns Guidelines

The Ministry of Consumer Affairs invited comments on their draft guidelines to regulate and penalise dark patterns online. In our submissions, we make a case for establishing clear regulatory jurisdiction, addressing privacy concerns, and continually updating the scope of the guidelines.
10 October, 2023
6 min read
Disha VermaDisha Verma & Prateek WaghrePrateek Waghre
Consumer Protection
Featured

E-commerce Rules amendments: Protects consumers but lacks clarity

The recently proposed changes to the e-commerce rules, seek to ensure consumer protection against unfair trade practices However, in a bid to create a more robust compliance mechanism, the rules run the risk of creating greater fault lines in India’s e-commerce industry.
20 July, 2021
6 min read
YashaswiniYashaswini

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